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发布时间 2019-4-22
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2019 Campus - Project Manager(R58888)

戴尔(中国)—戴尔(中国)有限公司

厦门 全职 本科及以上 若干 其他

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职位描述
Responsibilities:
• Ability to effectively manage multiple projects at different stages of completion
• Contact customers (via telephone and email) to coordinate installation services within 24 hours of project assignment
• Ability to comprehend the installation Statement of Service sold and articulate the service project to the customer
• Ensure accurate project documentation is recorded and timely communication/updates provided to all relevant stakeholders
• Conduct periodic follow ups (internally and externally) to ensure project is on track and conduct post-project evaluations
• Applies knowledge and understanding of customer needs
• Consistently provides excellent customer experience
• Comfort fielding inquiries from internal and external customers regarding project status or project escalations
• A general understanding and ability to gain knowledge of Dell’s hardware and installation offers ; Proven ability to learn and manage technical solution (compute, storage, network, and software) requirements in the construction and ongoing delivery of engagements
• Efficient use of Dell systems, tools and applications to coordinate and schedule appointments
• Maintain a constant focus on cost management and revenue attainment
• Definition and negotiation of project success criteria including technical domains

Qualifications:
• Proficient with MS Excel and Outlook, and possess the ability to learn additional software programs
• Strong Project Management skills
• Excellent at reaching goals with general directions
• Applies analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information
• Ability to successfully reach project objectives and milestones while remaining within budget constraints
• Ability to multi-task and handle a large workload efficiently
• Ability to communicate clearly and effectively in English (verbally and written) effectively facilitating communication among team members with varied cultures, backgrounds, and areas of expertise
• Additional fluency in Spanish and/or Portuguese a plus but not required.
• Coordinates/facilitates communications between client and key resources on the project team
• Ability to apply effective problem solving skills
• Ability to provide management with clear and concise performance updates
• Consistently project a positive and professional image
• Proven ability to manage and prioritize time and resources to meet customer service requirements
• Excellent customer service skills; Proficient in working with customers and being an external representative.
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戴尔(中国)

计算机硬件

500-999人

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